Call wait time was under a minute. I spoke with Melissa today and she was incredibly helpful with my questions. She explained the process for my intended project and emailed the documentation I will need immediately after our call.

Leen'da Chambliss, CMCA answered my call, looked up the account for my client, gathered the required information, reached out to colleagues while I was still on the phone, resolved the issue within minutes, and immediately supplied me with the documentation of the resolution.

It has been such a wonderful experience, selling homes in their communities.

They make the process easy and go above and beyond for their residents and the realtors who serve them.

Rose Spencer reached out to me directly multiple times during a recent sale and it was so pleasant informative and helped my clients get to the closing table.

Looking forward to continue working with Landmark, especially with Rose.

Jana Zettl... Property Manager, Landmarc Real Estate

I cannot speak highly enough of Jana Zettl, who recently took over as the property manager for our community. She has been absolutely remarkable from day one, well above and beyond what we could have expected.

In every aspect of her role, Jana excels:

Communication | She is responsive, clear, and proactive. No more chasing down answers or waiting days for a reply.

Leadership | She steps up, takes ownership, and drives things forward with confidence and professionalism.

Listening | She genuinely hears the concerns of board members and residents alike and follows through with action.

Organization | Nothing slips through the cracks. She is on top of every detail.

It is rare to find someone who makes such a positive impact so quickly. If I could give 10 stars, I absolutely would. Our community is in much better hands with Jana on board.

Thank you, Jana, keep up the outstanding work.

Reggie C

I am incredibly impressed with Landmarc Real Estate! After reaching out to resolve a specific issue, I was met with nothing but professionalism. The staff member who first answered my call was exceptionally kind and helpful—she truly set the standard for great customer service.
I was then transferred to Gina Powers, who was equally amazing. Gina listened patiently to my concerns and provided clear, helpful guidance. When I visited the office in person, she was just as pleasant and professional as she was on the phone. My situation was completely resolved within an hour. A+ service all around!

I was truly impressed with the service I received while working with Cheryl on a major project for my home. She responded to every email promptly, and the vendor she selected to complete the updates was just as professional and efficient.

As a homeowner for the past 20 years, I have seen situations where the ball was dropped — but this experience was handled with excellence from start to finish. The work was timely, the communication was clear, and the level of care exceeded my expectations. I love my home, and this experience with Landmarc Real Estate has only strengthened that.

Thank you, and continued blessings in all your endeavors as you serve other clients.
**– Mary Tate**

Rose Spencer, Portfolio Community Manager with Landmarc Real Estate, was amazing to work with. She guided me through my ARC application for an in-ground pool and made the entire process smooth and stress-free.

She was responsive, kind, and kept me updated every step of the way. Our approval came through so quickly, which meant so much to my family.

Rose is professional, genuinely pleasant, and truly cares about the homeowners she supports. She’s a great asset to the Landmarc team. Highly recommend!

Grateful for Jana Zettl and the Landmarc Property Management team. Had to put in an HOA ARC application for a new deck and patio and Jana made the process quick and smooth. The vendor warned me that the process could talk a long time based on his experience with ARC committees, but Landmarc's online submittal system and with Jana's responsive guidance, the application was approved in no time! Construction starts next week! Thanks Jana and Landmarc!

I have been a resident in the Villages of Courthouse Commons for almost 9 years. As one of the first homeowners here I've seen my share of change over the years. One of the most welcome and consistently wonderful changes is our Community Manager, Rose Spencer. Rose is a joy to work with, greets you with a smile and handles things quickly. And, while I'm at it I definitely want to shout out our HOA President Calvin Witcher who is literally everywhere all the time helping people. He and his family are the kindest people and I couldn't feel more informed, supported or even helped directly when I didn't know how to do something in my home. As a first time home buyer 9 years ago to now, my first experience in an HOA community has been positive and many thanks to Rose and Calvin!

Aladrian Williams is our community manager for Falls Run in Fredericksburg, and she does a fabulous job. I am amazed at how she is able to keep up with everything and keep a smile on her face. She is always very friendly and very professional. I don't know what we would do without her.